12 Apr, 2018

Why not list your hotel on Airbnb?

Ever since Barry Manilow's drummer, David Rozenblatt, convinced Airbnb to start renting out whole properties in 2010, it has been technically possible for a hotel to be listed...

5 Apr, 2018

Big data watch out – regulation is coming!

In recent years, the use of big data has been touted as a way to establish customer profiles in the hospitality industry, which can be used to create personalised offers and...

29 Mar, 2018

Technology must serve customers

Applications of technology to the hotel industry, including: AI (artificial intelligence), voice commands, chat bots, are being widely discussed and debated.

22 Mar, 2018

Blockchain – opportunity or hype?

The soaring value of crypto-currencies, like Bitcoin and Ethereum, has raised general awareness of the blockchain technology on which they are based.

15 Mar, 2018

Should guests be disturbed?

Following the mass slaughter of 58 attendees at a Las Vegas music festival on 1 October 2017, hotels have begun to revise their practice of allowing guests the right to...

8 Mar, 2018

Living the high life like it used to be

The Hotel Bellevue des Alpes is a unique property in many respects.

Located at 2’000 metres of altitude beneath the Eiger North Face and the Jungfraujoch, the hotel embodies...

1 Mar, 2018

Booking MICE at the click of a mouse

While hotel rooms can be booked online at the click of a mouse, MICE (meetings, incentives, conferences & exhibitions) have been left behind as regards the digitalisation of...

22 Feb, 2018

Serviced apartments 'recharged'!

As the lodging sector evolves so do conferences that cover the industry. Last week I attended SAS EUROPE RECHARGE 2018

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